Our response to COVID-19 - Caring for you and your clients

These are unprecedented times as we all try to adapt to a new normal. For many uncertainty and insecurity are a constant presence in their lives but we will continue to do all we can to support you and your clients.  

You can access lots of information and tools, including short videos about the case tracking functions in Agent Hub. If you can’t find the answer to your question online, then our phone lines are open.  However, we apologise that your wait time may be longer than usual. And we please ask you not to call us unless you cannot progress your case via our user systems.

To stay up to date with Legal & General developments for protection, please access our dedicated COVID-19 page.

Our response to COVID-19