Why Partner First

You now have access to your own dedicated Service team who you can speak to about your Legal & General protection business including new and existing business.

You have a dedicated telephone line, webchat function with priority and mailbox giving you immediate access to your team providing a quicker and more convenient way to talk to us.



Efficient application process

We'll send you regular details of your policies ready to start

Dedicated Pre-sale Underwriting support

Providing dedicated Pre-sale Underwriting support for your enquiries

Replacement policy checks

Completed over the phone to get your cases on risk quicker

Existing business enquiries

Including Direct Debit status enquiries, payment history and payment dates, information on policy Trusts and more.

High-value case support

Priority service for your high value cases by letting you immediately know of medical requirements, and actioning medical evidence with specialist underwriters within 48 hours.

Ownership of applications

Take full ownership of any application issues which may require referrals or escalations and will manage these through to a solution, proactively updating you when needed.

Partner First feedback

Now including a dedicated pre-application support line for all your Pre-sale Underwriting enquiries, you have access to our team of experts to understand any medical or financial considerations for your customer before you apply. You can contact this team via telephone or email.

Hear your colleague's thoughts who already make use of this service.

Get started

Contact your dedicated team if you need further information about our services, products, or support with your business.

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