Thank you for submitting your request

Your request has been successfully received, this is now with a member of our team who will review and email you within two working days.

Next steps

You do not need to contact us, but there may be instances where our team need to speak to you before proceeding. If further information is required, a member of our team will be in touch within two working days on the number you have provided on your form.

If you have any questions, please call our customer service team on 03330 048 444 or alternatively email furtheradvances@landghomefinance.com.

All fields are mandatory unless marked as optional.

Who is requesting the information?
Do we already have authority to correspond with you on this account?

As we don't already have your authority, please call our customer service team on 0333 004 8444 who will be able to help you.

In order for us to correspond with you on this account we will require:

  • An original or certified copy of the Power of Attorney document
  • 2 forms of identification; 1 proof of address, 1 proof of photo identification

You can send this via post or email using the following details:

Email - customerservices@landghomefinance.com
Post - Legal & General Home Finance, Chadwick House, Solihull B91 2AA

Power of Attorney details 

These are your details we should already have on record.

Most convenient time to call

Note: Our opening hours are 8.30am to 5.30pm, Monday to Friday.

Account holder details

These are the account holder’s details that are required, which we should already have on record

The loan account details can be found on the Offer of Loan document or Annual Statement.

Most convenient time to call

Note: Our opening hours are 8.30am to 5.30pm, Monday to Friday.

Identification checks - Power of Attorney

In order to verify who you are, please select one of the following sets of questions to answer (A or B). You must be able to answer both questions within each section.

Please select either set A or B to complete

Identification checks - Account holder

In order to verify who you are, please select one of the following sets of questions to answer (A or B). You must be able to answer both questions within each section.

Please select either set A or B to complete

For example, health and wellbeing, sight or hearing impairment, financial difficulties or lifestyle changes. We follow a strict confidentiality code in relation to any medical and health information that is provided to us and this information is held securely and used solely to service and administer the loan so that we can ensure you receive the support needed.

Our privacy notice tells you how Legal & General collect and store your personal information. Our privacy notice can be accessed at https://www.legalandgeneral.com/privacy-policy/.

The personal information we have collected from you will be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance, or employment. Further details of how your information will be used by us and these fraud prevention agencies, and your data protection rights, can be found on legalandgeneral.com/cifas.