Important information for customers who opened accounts before 2022:

All ISAs, Investment Account and Matured investments are closed.

Please get in touch if we are still holding your money.

By phone:
Call us on 0370 050 0955 (from the UK)
Call us on +44 (0) 2920 273 048 (from overseas)

Opening hours are Monday to Friday 9am to 5pm (UK time)
Calls may be recorded for training purposes. Call charges will vary

Alternatively, email us at


Investments FAQs

Further support

  • Stay ahead of scams

    Stay ahead of scams

    We do everything we can to protect your money, but it's important you stay alert to avoid scams.

    If you think you've been affected by fraud, you should contact Action Fraud police on:

    0300 123 2040

    or call the police directly on 101.

    You can also contact us on 0800 096 6959 or, for more general help and advice about scams, please click below.

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  • Bereavement support

    Help when you need it

    Handling the finances when someone has passed away can be daunting, and far from easy. We'll do everything we can to make it as simple as possible.

    We're here to guide you through each step:

    • How to let us know
    • Which documents you'll need
    • What happens next
    • How to contact us if you need any help.
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  • Making a complaint

    Let us know something has gone wrong

    We work hard to give you the best possible service but if we've let you down, please tell us. We'll try to make things right as quickly as we can.

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Contact us

For general product enquiries, to discuss a claim, or to make changes to an existing policy.