How can we help you?

Change your details, bereavement support or to ask us a question using our secure My Account service, our teams are here to help you either on the phone, email, post or online forms.

Get in touch, we are waiting to help you.

What do you need to contact us about?

General enquiry

You can contact us using this form.

Or

You can call us on:

UK: 03700 500 955

Overseas: + 44 1737 370 370

Monday to Friday: 08.30-18.00

Or

You can write to us here: 

Legal & General Investments,

PO Box 6080,

Wolverhampton,

WV1 9RB.

 

Please note that unfortunately we cannot accept buying, selling and other instructions about your account or your investments given to us by any other route – for instance, over email or through our social media channels (such as Twitter or our Facebook group). The security of your savings is vital and so we have to make sure that any instruction relating to your account is genuine.

Update your bank details

Send us details of your new bank details using this form

Change your address

Send us details of your new address details using this form. 

Bereavement support

We understand this is a difficult time.  Our teams are here to help you every step of the way.

For ISAs, JISAs and unit trusts

UK: 0370 050 0955
Overseas: +44 (0) 1737370 370 (select option: ISAs and unit trusts)

For personal pensions

If the person who has passed away had a personal pension starting with a S+9 numbers, call:

UK: 0345 678 0020. 

Lines are open 09:00-17:00 Monday to Friday.
We may record and monitor calls. Call charges may vary.

 

You can also notify us in writing here: 

Legal & General Investments,
PO Box 6080,
Wolverhampton,
WV1 9RB.

Or let us know using our online form here

When you contact us, it would be helpful to have to hand the following information:

Death certificate (if we can verify this over the phone you may not need to send it to us)

Name, address and date of birth of the person who has died.

Account number (if known).

We are here for you at this difficult time. You can find more support on our bereavement support page here

Covid-19 information

The health, safety and wellbeing of our customers and our employees is important to us. The spread of COVID-19 (coronavirus) has created a great deal of uncertainty and disruption for everyone.

Our offices are now open and most of our service centre operators are now working from the safety of their homes. This has allows us to continue providing the best possible service to you and minimise wait times.

 

Vulnerable customers' support team

If you are bereaved, living with a disability or a medical condition that might be making managing finances difficult we have a team trained to offer support. They can be reached on:

UK: 0370 060 0063 

Lines are open 09:00-17:00 Monday to Friday.
We may record and monitor calls. Call charges may vary.

 

Important customer notices

L&G announces sale of a back-book of retail investment products to Fidelity International. Find out more.

Scam warning: We’re aware that there has been an increase in the number of fraudulent scams. Find out more about the current scams

 

Haven't found what you're looking for? See our contact us page for a full directory.

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