Help Us Pay More Claims

We've highlighted the key areas you can help your client get right at the point of sale. 

We’re in the business of paying claims and supporting as many people as possible when they really need us. Protection policies are there to ensure your clients, or their loved ones are taken care of, should the worst happen. However, it’s not just the people we’ve helped that are important - it’s also the ones we couldn’t. That’s why we’re providing you with useful information to help you ensure your clients stand the very best chance of having their claim accepted. 

 

CYD Animation video

Download our guide to help support your conversations and ensure your client has the very best chance of their claims being accepted if they need to claim. 

Last year we paid out over £763 million in total to support 15,855 customers and their families. Out of that, we paid over £39 million to support families who very sadly lost loved ones to Covid-19. I understand that no amount of money could ever heal the loss of a loved one, but we hope having protection in place could ease financial pressures during these very difficult times. And it’s not just the ones we’ve helped that are important, it’s also the ones we couldn’t. Our aim is to improve our claims record – that’s why we’re providing you with the tools and support to ensure all your clients stand the very best chance of having their claim paid if they need it
Ali Crossley, Managing Director for Distribution

For Our 2020 Claims Statistics